Warranty

 WARRANTY AND CONFORMITY

1.     The warranty on the Products is limited to any manufacturer's warranty supplied by Zibro with the relevant Products. The foregoing applies without prejudice to the mandatory statutory rights and claims that Consumers may assert against Shops4u in connection with a consumer purchase (conformity).

2.     In the event of a claim under any manufacturer's warranty, it shall be handled in accordance with the manufacturer's applicable warranty terms and conditions. Any costs charged by the manufacturer or supplier of Shops4u in connection with a claim under the manufacturer's warranty shall be borne by the other party.

3.     A claim based on non-conformity shall in any event lapse if a defect in the Product results from an external cause arising after delivery or from any other circumstance not attributable to Shops4u. This includes, without limitation, defects resulting from external damage, normal wear and tear, improper or incorrect handling or cleaning, and modifications made to the Products, including repairs or other remedial work that have not been carried out with the prior Written consent of Shops4u.

4.     For a valid claim based on non-conformity, the Consumer must notify Shops4u thereof in a timely manner in accordance with Article 7.3. In the event of a valid claim based on non-conformity, Shops4u shall arrange for the Products to be repaired or replaced within a reasonable period.

5.     If a Product that was not ordered has been delivered, the Customer must, without prejudice to the provisions of Article 4, provide the order number and the Customer's name, address and place of residence by email (info@zibroonline.com). Without prejudice to the provisions of Article 4, a replacement Product will only be delivered once Shops4u has received the incorrectly delivered Product back. The return costs shall be borne by Shops4u, unless the incorrect delivery was not attributable to it.